Blue Telecoms diallers have helped hundreds of companies increase their agent productivity and boost sales/service figures. That’s why our dialler is rated one of the best on the market.

An auto dialler, works in very much the same way as predictive dialling. Calls are dialled in preparation for agents finishing their last piece of work – helping to boost productivity and sales.

So how much does auto dialling improve agent wait times?

Typically, manual dialling gives an agent 12 minutes of human contact per hour. An automatic dialler, boosts this to 42 minutes of human contact per hour – that’s a 400% increase.

Why use an auto dialler

The biggest reason for using a hosted auto dialler is cost. The initial price for an onsite system can cost up to £100,000 – even more if you decide to go with ISDN technology.

It can also take weeks to plan the install; in comparison, it takes just a few hours for a hosted dialler to become live with Blue Telecoms.

It’s not just the initial outlay either. With Blue Telecoms, we take care of updates to both the software and hardware used to run your dialler. When a member of support staff is required to come to your office – we can take care of this to.

Blue Telecoms feature list

  • Predictive, Progressive and Preview dialling modes.
  • Lead recycling.
  • Outside transfers and 3-way calling.
  • Interactive and intelligent scripting.
  • IVR and advanced inbound agent routing.
  • Custom music and menu/messages.
  • Answer Machine Detection as standard.
  • GDPR and PCI compliant.
  • TPS checking as standard.
  • Update your CRM using statuses and triggers.
  • Customer emailing and sms capability.

Trusted by hundreds of companies worldwide including…

  • Gemma Jenkins – via Yell.comGood Support

    A good provider of auto diallers for call centres. We now use them after being an 8x8 customer for many years. The staff are great, particularly Mike, Dale and Matthew who are always available for help.

  • Ashley Beacher via Trust PilotHighly recommended!

    Fantastic service always! I would highly recommend as they always go above and beyond a great company to work with 5 stars from me.

  • Danielle Snyder – via Google PlacesLovely bunch of guys based in South Wales

    Lovely bunch of guys based in South Wales. The dialler product is streets ahead of their competitors and we tend to use them for all our outbound campaigns.

  • William Henshaw – via Google PlacesKeep up the good work!

    Having used Blue Telecoms for the last 3 years, I have had no issues in any aspect of the high standard service that they provide. I have recommended to my peers who are now clients of Blue Telecoms. Keep up the good work!

  • Nina Lavender – via Google PlacesExcellent sip trunk provider

    Excellent sip trunking provider that has the scale to cope with larger companies. Support is very good and always easy to get through to someone who has the skills to help.

  • Richard Minshull – via Trust PilotFantastic service, unbeatable value

    Blue Telecoms offer us a very friendly and reliable service with a "can-do" attitude and an understanding of our business' individual needs. Our queries and technical concerns were addressed quickly and in an informative way without causing us any confusion. To add to that, none of their competitors beat them on price.

    Simply put, Sascha and his team are really helpful and have not once failed to surpass our expectations. I would highly recommend them to any business in need of communications solutions.

  • Dan Hewson – via Trust PilotHard working and helpful

    Bluetelecoms always try there best to help when problems come along with friendly and knowledgeable staff doing everything they can to help.

  • Alice Jones – via Google PlacesLove the dialler!

    Love the dialler and it’s far easier to get help from Blue Telecoms than other dialler providers. We did have an issue with carrier calls and that’s the only reason I’ve given a 4 star rating.

  • Alfonce Ncube – via Trust PilotIncredible

    Amazingly efficient service, which offers the best VOIP system that we have used. I recommend all other companies that require this to give them a call, we were assisted from beginning and we will continue to use Bluetelecoms services for many years to come.

  • Jon Quant – via Trust PilotBlue Telecom

    Great business, great people, great services. Always there when you need them.
    Great job

  • Jason Batty – via Trust PilotBest in the business

    The guys at Bluetelecoms are exceptional.

    Always helpful and resolve any issues promptly.

    I wouldn't use anybody else!

Let's go live

If you’re eager to get going, our transition service can help you move everything over to the Blue Telecoms family. We’ll take the guesswork out of porting your data over to us, whilst our team can ensure your existing system switches over seamlessly.