The Blue Telecoms call centre dialler can help your staff stay productive during the day, whilst maintaining superb call quality. By automating the process of making outbound calls, you can ensure your staff are kept busy.

Not just a callcentre dialler...

The Bluetelecoms call centre dialler offers much more. As a fully integrated communications system, you’ll get a full dialler setup plus fully integrated PBX system. You’ll also get inbound and outbound call management, IVR’s, call menus, PCI compliant card payments, and integrated email and SMS to clients.

Integrations

Use the Blue Telecoms system to integrate with the programs and CRM’s you use on a daily basis. Almost everything can connect with your Blue Telecoms dialler, including payment gateways, verification systems and e-signing. Essentially, our dialler can fit neatly into your current business processes.

Reporting

Get the reporting you need with the Blue Telecoms dialler. Everything from agent stats, overall campaign health and conversion data is available at the click of a button. Our support team can also build bespoke reports to suit your process needs.

Compliance

The Blue Telecoms dialler system is fully complaint with Ofcom, ICO, TPS, MoJ, FCA and PCI regulations. We also provide call recording and TPS checking as standard – helping you stay on the right side of compliance.

Intelligent Workflow

With smart scripts, your agents will always know how to close each sale. Interactive click through scripts can also ensure your agents stay compliant, and get the best from each customer contact they make.

Security

Keep secure with Blue Telecoms. Our system abides by the highest industry standards, plus with our firewalls and logging – you can rest assured that your data security is high at all times.

24/7 Support

Our support team is available 24 hours a day, 7 days a week. Whatever you need help with, support from a friendly member of the team is available via email or phone.

Less time tapping, more time talking...

Predictive Dialling
Progressive Dialling
Manual Dialling

Fancy boosting your agents productivity by up to 500%? With Blue Telecoms this dream is possible! By auto dialling, rather than traditional manual methods, you can increase your agents talk time to 50 minutes every hour. That’s time spent actively contacting customers and helping your business grow.

Let's go live!

If you're looking to get started quickly, for up to 50 agents, your hosted dialler can go live within 24 hours

If you’re moving an existing campaign to Blue Telecoms, our team can help you with all aspects of the transition – from data and users, to ensuring your inbound lines stay open.

We can also move call recordings from your old dialler, and ensure you get off to the best possible start with Blue Telecoms.