Our hosted predictive dialler will help your agents to focus on their job whilst delivering exceptional reporting features and unbeatable call quality. It automates the process of making calls to ensure delivery of a high volume of live connected calls to your staff.

Not just a callcentre dialler...

The Bluetelecoms system is underpinned by both VICIdial and Asterisk platforms. Together with our knowledge, they allow your agents to be far more productive throughout the day, whilst giving you access to a huge array of options such as IVR’s, reporting plus a fully integrated PBX system to serve all your office phone needs.

Integrations

Integrate with the cloud services and apps you already use. CRM’s, payment applications, e-signing, address and bank detail verification & bespoke systems, our dialler fits right into your existing workflow.

Reporting

Our dialler gives you in depth reporting in real time to monitor the performance of just about everything… including agents, campaigns, data, products and even geographical area. You can even build custom reports.

Compliance

Our dialler is compliant with Ofcom, ICO, TPS, MoJ, FCA and PCI regulations and requirements. Furthermore, call recordings can be kept forever, and live TPS checking is included.

Intelligent Workflow

Apply our intelligent scripting engine, and make sure that every call conforms to your high standards. Agent workflow has never been so easy, with a simple and intuitive click through script.

Security

We conform to the highest industry security standards, ensuring that your data is kept safe and secure. Go beyond the bare minimum in data integrity and security, with audit logs, firewalls and encryption.

24/7 Support

Our customers don’t always work 9 to 5, and neither do we. With world class support from our network operations centre in South Wales, UK, you can be sure that we’re there if you need us, 24/7/365.

Less time tapping, more time talking...

Predictive Dialling
Progressive Dialling
Manual Dialling

With the Bluetelecoms dialler, you can boost agent performance by as much as 500%. Automatic dialling helps to keep your agents where they’re most productive, on the phone to clients.

Let's go live!

If you're looking to get started quickly, for up to 50 agents, your hosted dialler can go live within 24 hours

For bigger projects we also offer our Transition and Go service, this is where we do all the hard lifting to ensure a smooth transition over to the Bluetelecoms system. We can migrate your existing data, users and call recordings to our predictive dialler, and provide you with a comprehensive plan to make sure you are off to a smooth start.