Full lead details displayed before every call. Your agents review the contact information, prepare their approach, and initiate the call when they're ready — perfect for high-value B2B accounts that need a personalised touch.
Preview dialling gives agents complete control over their calling pace and preparation time. Every lead is displayed with full context before the call — agents can research, strategise, and dial when they're ready to deliver the perfect conversation.
Before each call, agents see complete lead information — contact details, company data, call history, previous notes, custom fields, and any CRM-synced information. Everything they need to personalise the approach.
Benefit: Agents sound knowledgeable and prepared from the opening sentence — no generic pitches.
Agents control when each call starts. They can take time to research the company, review previous conversations, or prepare a customised approach before clicking 'Call Now'.
Benefit: Quality over quantity — each conversation is strategically planned and purposefully delivered.
Hot leads, callbacks, and high-value prospects automatically surface at the top of the queue. Agents can also manually browse and select specific leads to call based on timing or strategy.
Benefit: Never miss a warm opportunity — priority contacts get called at the optimal moment.
When calling business contacts, agents can see company information, recent news, LinkedIn profiles, and account history. Perfect preparation for complex B2B sales conversations.
Benefit: Professional, informed conversations that build credibility and trust from the first call.
Preview dialling puts agents in full control of their calling rhythm. Each lead is presented with complete context, allowing for thorough preparation before initiating contact:
Never call blind again
Preview dialling transforms cold outbound into warm, personalised conversations. When agents know who they're calling and why, conversion rates soar — especially for complex B2B sales that require relationship building.
Preparation drives conversion.
Every campaign is different. Blue Telecoms gives you four dialling modes so you can match the approach to the task — from high-volume predictive to precision preview dialling.
Maximum productivity — dials multiple numbers simultaneously, predicting agent availability. Agents talk 50 minutes per hour instead of 10. 500% productivity increase.
Learn More →One call per agent, zero abandoned calls. The system dials the next number automatically when the agent becomes free. Perfect for compliance-sensitive campaigns.
Learn More →Agents browse contacts and click to call. Simple, flexible, and 75% more productive than manual dialling. Ideal for follow-ups, callbacks, and small teams.
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