• Gemma Jenkins – via Yell.comGood Support

    A good provider of auto diallers for call centres. We now use them after being an 8x8 customer for many years. The staff are great, particularly Mike, Dale and Matthew who are always available for help.

  • Ashley Beacher via Trust PilotHighly recommended!

    Fantastic service always! I would highly recommend as they always go above and beyond a great company to work with 5 stars from me.

  • Danielle Snyder – via Google PlacesLovely bunch of guys based in South Wales

    Lovely bunch of guys based in South Wales. The dialler product is streets ahead of their competitors and we tend to use them for all our outbound campaigns.

  • William Henshaw – via Google PlacesKeep up the good work!

    Having used Blue Telecoms for the last 3 years, I have had no issues in any aspect of the high standard service that they provide. I have recommended to my peers who are now clients of Blue Telecoms. Keep up the good work!

  • Nina Lavender – via Google PlacesExcellent sip trunk provider

    Excellent sip trunking provider that has the scale to cope with larger companies. Support is very good and always easy to get through to someone who has the skills to help.

  • Richard Minshull – via Trust PilotFantastic service, unbeatable value

    Blue Telecoms offer us a very friendly and reliable service with a "can-do" attitude and an understanding of our business' individual needs. Our queries and technical concerns were addressed quickly and in an informative way without causing us any confusion. To add to that, none of their competitors beat them on price.

    Simply put, Sascha and his team are really helpful and have not once failed to surpass our expectations. I would highly recommend them to any business in need of communications solutions.

  • Dan Hewson – via Trust PilotHard working and helpful

    Bluetelecoms always try there best to help when problems come along with friendly and knowledgeable staff doing everything they can to help.

  • Alice Jones – via Google PlacesLove the dialler!

    Love the dialler and it’s far easier to get help from Blue Telecoms than other dialler providers. We did have an issue with carrier calls and that’s the only reason I’ve given a 4 star rating.

  • Alfonce Ncube – via Trust PilotIncredible

    Amazingly efficient service, which offers the best VOIP system that we have used. I recommend all other companies that require this to give them a call, we were assisted from beginning and we will continue to use Bluetelecoms services for many years to come.

  • Jon Quant – via Trust PilotBlue Telecom

    Great business, great people, great services. Always there when you need them.
    Great job

  • Jason Batty – via Trust PilotBest in the business

    The guys at Bluetelecoms are exceptional.

    Always helpful and resolve any issues promptly.

    I wouldn't use anybody else!


Our feature-rich hosted PBX is situated within the ‘cloud’ – securely managed via the Blue Telecoms platform, removing the need for each site or location to have its own expensive telephone system.

Our feature-rich hosted Asterisk PBX service is situated within the cloud – securely managed via the Blue Telecoms platform, removing the need for each site or location to have its own expensive telephone system. With no switches to manage and maintain, customers save on operational costs and free-up capital for investment elsewhere.

Flexibility is also very important to any business, and this solution offers greater flexibility to SMEs by enabling employees to connect to each other, answer calls and receive messages whatever their location. Furthermore, it’s quick and easy to reconfigure the system to accommodate employee changes, moves and additions without the need for a specialised technician.

The best part, is the features it brings with it. These include free voicemail, call recording, fax to email, IVR menu’s, call waiting, conferencing, call transfer, call diverts and more.

The Blue Telecoms hosted PBX service provides a phone system that’s easy to use – and one that provides all the features of a fully functional PBX system manageable from the customer’s own desktop.

It can simultaneous ring all of your phones ring when your number is called by a customer, so you can take the call on your most convenient phone.

Working anywhere is seamless with Remote Office. Customers can access a range of features and calls are billed to their office account. If they work from home and need an IP handset, they can buy one from Blue Telecoms configured and ready to go.

IVR

An IVR allows you to present options to the caller, and then forward accordingly. Eg. Press 1 for sales, or 2 for support.

Call Recordings

You can record all inbound and outbound calls to listen back to later on. These can also be emailed to you.

Time of Day Routing

You can send calls to different phones depending on the time of day. Eg. Office in the day, and mobile in the evening.

Call Forwarding

Send calls to your mobile when you’re out of the office, or to another phone to make sure your calls are always answered.

Extensions & Groups

You can add phones for different people whenever you need, and each can have their own direct number and share group numbers.

Fax to Email/SMS

Receive faxes to your email inbox as attachments, and access them where ever you are. Or have them arrive in a group portal, downloadable as a PDF with audit capabilities and backup.

Music on Hold

Ease the burden of waiting for your callers, and play them some music while they’re on hold. You can even add announcements and commercials to inform callers of important or useful messages.

Screening & Blocking

Identify your caller and then choose whether to accept the call or send it to someone else, or even voicemail. For nuisance callers, you can easily block them with just the press of a button.