• Gemma Jenkins – via Yell.comGood Support

    A good provider of auto diallers for call centres. We now use them after being an 8x8 customer for many years. The staff are great, particularly Mike, Dale and Matthew who are always available for help.

  • Ashley Beacher via Trust PilotHighly recommended!

    Fantastic service always! I would highly recommend as they always go above and beyond a great company to work with 5 stars from me.

  • Danielle Snyder – via Google PlacesLovely bunch of guys based in South Wales

    Lovely bunch of guys based in South Wales. The dialler product is streets ahead of their competitors and we tend to use them for all our outbound campaigns.

  • William Henshaw – via Google PlacesKeep up the good work!

    Having used Blue Telecoms for the last 3 years, I have had no issues in any aspect of the high standard service that they provide. I have recommended to my peers who are now clients of Blue Telecoms. Keep up the good work!

  • Nina Lavender – via Google PlacesExcellent sip trunk provider

    Excellent sip trunking provider that has the scale to cope with larger companies. Support is very good and always easy to get through to someone who has the skills to help.

  • Richard Minshull – via Trust PilotFantastic service, unbeatable value

    Blue Telecoms offer us a very friendly and reliable service with a "can-do" attitude and an understanding of our business' individual needs. Our queries and technical concerns were addressed quickly and in an informative way without causing us any confusion. To add to that, none of their competitors beat them on price.

    Simply put, Sascha and his team are really helpful and have not once failed to surpass our expectations. I would highly recommend them to any business in need of communications solutions.

  • Dan Hewson – via Trust PilotHard working and helpful

    Bluetelecoms always try there best to help when problems come along with friendly and knowledgeable staff doing everything they can to help.

  • Alice Jones – via Google PlacesLove the dialler!

    Love the dialler and it’s far easier to get help from Blue Telecoms than other dialler providers. We did have an issue with carrier calls and that’s the only reason I’ve given a 4 star rating.

  • Alfonce Ncube – via Trust PilotIncredible

    Amazingly efficient service, which offers the best VOIP system that we have used. I recommend all other companies that require this to give them a call, we were assisted from beginning and we will continue to use Bluetelecoms services for many years to come.

  • Jon Quant – via Trust PilotBlue Telecom

    Great business, great people, great services. Always there when you need them.
    Great job

  • Jason Batty – via Trust PilotBest in the business

    The guys at Bluetelecoms are exceptional.

    Always helpful and resolve any issues promptly.

    I wouldn't use anybody else!

A common mistake is to assume that the use ‘Internet Protocol’ means that calls go via the public internet and are therefore free of charge. Whilst it is possible to make free calls across the internet (using Skype for example), it is not suitable for business users as there is no guarantee of call quality and the person or company you are calling must be in a position to accept the call at the other end with an Internet connected phone.

For business quality calls VoIP is used, but calls are transited over computer networks that are set up to guarantee QoS (Quality of Service). The calls are much cheaper than those carried out over PSTN and can be a huge saviour for those businesses frequently making international calls.

Another term often interchangeable with VoIP is SIP. SIP (Session Initiation Protocol) is the network communications protocol used to control the flow of voice and fax calls using VoIP and the method of transmitting the call.

SIP and VoIP can be considered as your virtual ISDN lines, but with a higher level of reliability and flexibility. It allows you to combine voice, fax and data on one network to simplify your communications and management. Running costs are significantly reduced and your telephone bill can be reduced by up to 60%.

As an expert VoIP and SIP provider, Blue Telecoms offer IP solutions that can improve all areas of your operations, from customer service and support to sales activities.

VoIP Overview

Quick to deploy
Substantial cost savings
Flexible
Reliable
Easy to expand
Multi-site capability
Low startup costs