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Enterprise Communications Platform

Supercharge your communications

Meet your customers, wherever they are. From our omnichannel hosted contact centre and SIP trunking to AI-powered business automation and rapid-deploy data connectivity — Blue Telecoms delivers the infrastructure your business needs to connect, engage, and grow.

500%

Productivity increase

100s

Clients worldwide

Since 2010

Trusted experience

Unlimited

Support included

Blue Telecoms hosted contact center and contact centre, auto dialer and auto dialler, predictive dialer and predictive dialler, cloud dialer and cloud dialler platform, omnichannel contact center solutions
Our Solutions

Everything your business needs to communicate

Whether you run a contact centre, need enterprise VoIP, or require AI-powered automation — we provide the complete telecoms stack.

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Hosted Contact Centre

Our flagship omnichannel platform with predictive dialler, inbound routing, interactive scripting, and real-time reporting. Increase agent talk time to 50 minutes per hour — no hardware required.

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SIP Trunking

Per-second billing, unlimited concurrent channels, and built-in PSTN failover. Compatible with Asterisk, Avaya, 3CX, FreeSWITCH, and more. High-strength encryption for enterprise security.

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Business VoIP

Business-quality VoIP over QoS-guaranteed networks. Reduce your telephone bill by up to 60% with virtual ISDN lines that offer higher reliability and flexibility than traditional circuits.

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☁️

Hosted PBX

Cloud-managed PBX with voicemail, call recording, IVR menus, conferencing, time-of-day routing, and more. Go live within 24 hours for up to 50 agents with full UK-based support.

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AI Solutions

AI-enhanced contact centre features built into our platform, plus standalone AI workers that can take calls, manage accounts, and automate entire business processes around the clock.

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Data Connectivity

Rapid-deploy data solutions for emergencies, rural locations, festivals, and temporary sites. Bonded 4G/5G, satellite backhaul, and resilient connectivity where others can't reach.

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500%

Productivity increase with our predictive dialler vs manual dialling

100s

Clients worldwide trust Blue Telecoms for their communications

Since 2010

Delivering enterprise telecoms solutions from South Wales

Unlimited

Support and calls included with our unlimited packages

Why Blue Telecoms

Built by telecoms experts, for businesses that demand more

Founded in 2010 by a team with deep IT and communications expertise — including experience with Telefonica and Dixons — Blue Telecoms was born to solve the problems legacy providers couldn't.

In 2013, we revolutionised the market by becoming the first dialler provider to offer unlimited calls, unlimited support, and unlimited TPS checking — all included as standard.

Professional team collaborating in a modern office
Platform Features

Powerful features, no compromise

Our hosted contact centre platform comes packed with everything you need to run efficient outbound and inbound operations.

📊

Real-Time Reporting & Wallboards

Monitor agent performance, drop rates, wait times, and sales with live dashboards and custom reports.

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Multiple Dialling Modes

Predictive, progressive, preview, power, and click-to-dial — choose the right mode for every campaign.

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CRM Integration

Seamless integration with Salesforce, HubSpot, Zoho, SugarCRM, and more. Auto-sync contacts and call recordings.

📝

Interactive Scripting

Build conditional scripts with custom branding, call pathways, and next-task buttons for consistent agent performance.

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GDPR & PCI Compliant

Pause/resume recording for PCI payments. Secure audited servers, credential management, and TPS checking built in.

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Omnichannel Support

Voice, email, WhatsApp, web chat, SMS, and social media — all managed from a single agent interface.

Blue Telecoms agent interface showing customer details, call scripting, and integrated map view

Agent view — customer details, live call controls, and location mapping

Ready to transform your communications?

Whether you need a full hosted contact centre, SIP trunking, VoIP, AI automation, or emergency connectivity — our team is ready to help you find the right solution.