VICIdial solutions from Blue Telecoms
Boost your contact rate, talk to more clients and set your sales campaign on the right path. With Blue Telecoms, you can take advantage of our advanced AMD and intelligent routing.
Hot Keys & Transfers
Ensure your leads get passed to closers in real time. With Blue Telecoms, transfers and hot keys are a breeze to deal with, passing all the relevant information to your closing team in real time.
Get help when you need it with our friendly and helpful support team. Whatever you need, from in-depth support to overall campaign advice – we can help keep your campaign on the right path.
With Blue Telecoms, your campaign can scale as and when your business does. From small campaigns on less than 10 agents, to larger projects with 100+ agents – we can scale to match your business needs.
The Blue Telecoms call centre suite
With Blue Telecoms, you don’t have to use your dialler as a telesales platform – you can do so much more.
- Setup desk phone sip extensions and point numbers towards them – creating your very own office PBX system.
- Run IVR menus, inbound groups and voicemail boxes – making use of the powerful inbound features.
- Manipulate your calls using the Asterisk dial plan system.
- The flexibility to forward calls to groups of agents and/or desk phones.
If all this sounds too complex for you, Blue Telecoms can build, operate and maintain your system – helping to get the most from your call centre solution.